Communication Agility

Most organizations are sophisticated, fluid environments, and to succeed within them, communication professionals must be effective in managing both planned and unplanned work that crosses their desks. This seminar covers how communication leaders can bring agility to work flow and relationships using CRA’s Air Traffic Control process, including strong situational awareness, intelligent editorial screens and service levels, and time management.

In the Communication Agility Seminar, Ellie Chamberlin and Matt Coyne, members of CRA’s Strategic Communication Practice, will lead a developmental discussion across six areas:

  • Prioritizing Work and Getting Things Done
  • Tracking Issues, Opportunities, and Events
  • Assessing Strategic Service Levels
  • Identifying and Acting on Communication Opportunities
  • Managing Internal Relationships Through Conversations
  • Building Credibility and Trust with Colleagues

CRA Partners and Managing Directors with a minimum of 10 years advisory experience in Fortune 50 organizations lead each Seminar, and Seminars will typically include a variety of other CRA staff and clients who lend texture to the discussion. The agenda spans one and one-half days, with the content intentionally limited to six discussions – the goal is to engage a smaller number of more meaningful issues with depth. While individual Seminars can vary, a typical agenda is:

Wednesday, April 28

  • 9:00 a.m. – 12:30 p.m. | Content sessions
  • 12:30 p.m. – 1:30 p.m. | Lunch break
  • 1:30 p.m. – 5:00 p.m. | Content sessions with breaks
  • 6:30 p.m. | Group virtual happy / coffee hour

Thursday, April 29

  • 9:00 a.m. – 12:00 p.m. | Content sessions
  • 12:00 p.m. – 1:00 p.m. | Lunch break
  • 1:00 p.m. – 2:00 p.m. | Content sessions with breaks

For additional information or to enroll, please contact our Event Coordinator at 610-644-5597 or